Privacy Policy
Introduction
Rxt:lab (Lab Co Ltd) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number when you contact us or place an order
- Payment information processed through our secure payment providers
- Communication preferences and correspondence with us
- Order history and transaction details
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: rxtlab@gmail.com
Phone: +230 57566667
Last updated: December 2024